Behind the Paw: A Behind the Scenes Career Experience
At Second Chance, our mission comes to life through the people who show up each day to care for pets, support families, and strengthen our community. It is about people coming together every day to make sure pets can stay healthy, stay with the families who love them, and find new beginnings when they need them most. That shared purpose drives everything we do, and now we are inviting qualified job applicants to experience it firsthand through a new program called Behind the Paw.
Behind the Paw is an immersive, behind the scenes experience designed specifically for qualified job applicants who are interested in mission driven animal welfare careers. Participants spend a few hours or a full day alongside Second Chance team members, observing real work in action across departments including veterinary services, shelter and animal care, reception, development, and more. Along the way, participants learn how each role contributes to our mission of helping pets stay healthy, stay in their homes, and find new beginnings.
As one of the fastest growing nonprofit animal welfare organizations in Massachusetts, Second Chance helps more than 64,000 pets each year through affordable veterinary care, community programs, adoption services, and shelter support. As demand for these services continues to grow, we are expanding programs and developing innovative community initiatives, creating an ongoing need for skilled, values aligned professionals who want their work to truly matter.
Behind the Paw is designed for individuals who are qualified to work in roles such as veterinarian, veterinary technician or assistant, animal care technician, veterinary reception, and development or fundraising. Participants may explore both current openings and roles that may become available in the future. When no current openings exist, qualified applicants may be added to Second Chance’s talent priority list and considered first as new positions become available.
This program is not intended for students. Individuals currently enrolled in veterinary, vet tech, animal science, or related programs should explore Second Chance’s dedicated intern and externship opportunities, which are tailored to meet academic and hands on training requirements.
Second Chance is not just a workplace. It is a mission. Every person who joins our team helps expand access to affordable veterinary care and keeps pets with the families who love them. If you are a qualified professional looking to experience what mission driven animal care truly looks like, we invite you to step Behind the Paw.
Learn more and apply at
www.secondchanceanimals.org/behind-the-paw/



Buddy arrived at Second Chance as a timid ten month old Mini Australian Shepherd who had already faced more challenges than any young dog should. He tested positive for heartworm, a preventable disease that required months of treatment and gentle care. His future was uncertain, but our team, generous supporters and one very special foster refused to give up on him.
Joey’s family faced a terrifying emergency. Their beloved pup had vomited up three rocks and was still very sick. Fearing another blockage, they rushed him to an emergency clinic—but the cost was out of reach. Desperate, they turned to Second Chance.
At just two-years-old, Toast had been through a lot in her young life. This sweet cat was surrendered to us on New Year’s Eve and was found to have a mass on her upper eyelid. Surgery was planned, but we soon discovered she was pregnant. Toast went into foster care to safely have her kitten, and once her baby was weaned, she was finally ready for the procedure.
Gwinnie is one of the sweetest souls you could ever meet, even after everything she has endured. This one year old American Staffordshire terrier mix was found by a Good Samaritan on the side of a remote road. She was weak, dangerously thin, and missing her ears due to a cruel act. It is a miracle she did not lose her hearing.
For many seniors, a beloved pet is a lifeline. Unfortunately, fixed incomes and limited transportation can make even basic veterinary care feel impossible. Without help, pets can suffer and families face heartbreaking choices they never expected to make.
Earlier this year, Second Chance stepped in to help 52 cats from a single local home, one of the largestrescues in our history. A kind hearted resident had been trying to save homeless cats but, due to medical issues, could no longer keep up. The cats were clearly loved, but they arrived unvaccinated, unfixed, and in urgent need of care.
Preventive care saves lives, but access can be a challenge for many families. That is why Second Chance brings low cost vaccine clinics directly into the communities that need them most. By meeting people where they are, we help protect pets who may not be able to reach one of our hospitals.
Some journeys take longer than others, but every pet is worth the wait. Scarlett spent more than 500 days in our care as we searched for the right home for her. Through it all, our team and volunteers never gave up on her, because at Second Chance, we are committed to giving every pet the time and care they need.
The future of animal welfare is being shaped today. At our Southbridge veterinary hospital, students from Bay Path Vocational Technical High School recently had a rare hands on opportunity to assist after an emergency C section brought seven newborn puppies into the world.
Not every second chance ends with an adoption right away. Some take time, patience, and a community that keeps believing. Loki has been with us since December 2023 and is currently our longest resident. While his journey is still in progress, our hope for him has never faded.
Ducky, a three-year-old Bulldog, came to Second Chance after being passed from family to family. Beneath her wagging tail was serious pain caused by a ruptured eye and chronic discomfort she had likely endured for far too long. Surgery to remove her eye offered her relief and a fresh start. Despite everything, Ducky remains sweet, affectionate, and eager to love. Once she heals, she will be ready to find the forever home she has always deserved.
Misty arrived just this past weekend. This one-year-old French Bulldog is nervous but incredibly gentle. She is facing multiple medical needs, including the removal of her right eye like Ducky, a spay, airway surgery to help her breathe more easily, and treatment for a severe ear infection that may require additional care. Her journey is just beginning, but she is surrounded by a team committed to giving her comfort, healing, and hope.
This year has brought an extraordinary number of pets through our doors. To have already helped over 59,000 pets is remarkable, but it is also deeply troubling how many families and shelters are struggling. We are privileged to make such an impact, but the challenges continue to grow as more pet owners face financial hardships and more shelters operate at capacity.
This historic year has also brought significant recognition for Second Chance and its impact on pets and the community. We were once again honored with multiple Best of Central Mass awards in both the Pet Grooming and Veterinarian categories. Second Chance received the Super 60 Nonprofit Award from the Springfield Regional Chamber, earned the 2025 Platinum Seal of Transparency from Candid, was awarded a four-star rating from Charity Navigator and was also named a Top Nonprofit on greatnonprofits.com.
In addition, we are so proud of our very own Dr. Lisa Nowicki who was recognized with the Massachusetts Veterinary Medical Association Merit Award for her dedication to advancing veterinary care and improving the lives of pets in need.

Our groomers see it every year – thick undercoats, early mats, and pups who start collecting snow like little four-legged magnets. While all that fluff may look cozy, tangled or impacted fur can actually prevent a dog’s coat from insulating the way nature intended.



A Fulfilled Cat Is a Healthy Cat