2025: A Record-Breaking Year for Pets and the People Who Love Them
Looking back on 2025, we are filled with gratitude and pride.
Last year, we helped a record breaking 64,143 pets. That makes 2025 one of the most impactful years in our history and reflects the growing need for accessible, compassionate care for pets and the people who love them.
Across all of our veterinary hospitals, we helped more animals than ever before. Some locations served thousands more pets than in prior years. By offering affordable veterinary care to everyone, with additional subsidies for those who qualify, we continue to break down barriers and ensure families can get the help they need when they need it.
Responding to Greater Need
The needs of shelter pets coming through our doors continue to change. In 2025, we cared for more pets with complex and long-term medical needs and responded to several large-scale rescue efforts, including the 52 cats taken in from a single home and the intake of 26 golden retriever moms and their puppies who were under two weeks old at the time of rescue. We supported an unusually high number of mothers with underage puppies and kittens who required extended foster care before becoming adoption ready.
These intensive cases require time, medical care, and patience. While we saw a slight decline in the number of pets adopted, it was because more pets needed longer stays and complex veterinary treatment. As a no kill shelter, we never euthanize pets for space and remain committed to every animal who needs our care.
Keeping Pets and Families Together
Demand for Project Keep Me more than doubled last year. Through this program, we provide temporary boarding and care for pets while domestic violence survivors secure safe housing and while veterans focus on in-patient treatment. By caring for pets during times of crisis, we help ensure families can stay together and reunite without the fear of losing a beloved companion.
We also saw a sharp increase in demand for our pet food pantry program, which now supplies pet food to 25 local human food pantries. As financial hardship continues to impact many families, this program helps keep pets fed, healthy, and at home. We expect to break ground early this year on an expansion that will allow us to feed even more pets in need.
Preventing Future Need
Prevention remains at the heart of our work. In 2025, our spay and neuter program reached a new record with 8,747 procedures performed. These services are essential to keeping pets healthy and reducing the number of animals entering shelters in the future.
Moving Forward Together
None of this work happens without the dedication of our staff and volunteers and the generosity of our supporters and community partners. Together, we are making a meaningful difference for tens of thousands of animals and the families who love them.
As we look to the year ahead, we remain committed to expanding access to care and being there for pets and people when they need us most.
Thank you for being part of that mission.
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Second Chance Animal Services, Inc.
111 Young Road, PO Box 136, East Brookfield, MA 01515



Buddy arrived at Second Chance as a timid ten month old Mini Australian Shepherd who had already faced more challenges than any young dog should. He tested positive for heartworm, a preventable disease that required months of treatment and gentle care. His future was uncertain, but our team, generous supporters and one very special foster refused to give up on him.
Joey’s family faced a terrifying emergency. Their beloved pup had vomited up three rocks and was still very sick. Fearing another blockage, they rushed him to an emergency clinic—but the cost was out of reach. Desperate, they turned to Second Chance.
At just two-years-old, Toast had been through a lot in her young life. This sweet cat was surrendered to us on New Year’s Eve and was found to have a mass on her upper eyelid. Surgery was planned, but we soon discovered she was pregnant. Toast went into foster care to safely have her kitten, and once her baby was weaned, she was finally ready for the procedure.
Gwinnie is one of the sweetest souls you could ever meet, even after everything she has endured. This one year old American Staffordshire terrier mix was found by a Good Samaritan on the side of a remote road. She was weak, dangerously thin, and missing her ears due to a cruel act. It is a miracle she did not lose her hearing.
For many seniors, a beloved pet is a lifeline. Unfortunately, fixed incomes and limited transportation can make even basic veterinary care feel impossible. Without help, pets can suffer and families face heartbreaking choices they never expected to make.
Earlier this year, Second Chance stepped in to help 52 cats from a single local home, one of the largestrescues in our history. A kind hearted resident had been trying to save homeless cats but, due to medical issues, could no longer keep up. The cats were clearly loved, but they arrived unvaccinated, unfixed, and in urgent need of care.
Preventive care saves lives, but access can be a challenge for many families. That is why Second Chance brings low cost vaccine clinics directly into the communities that need them most. By meeting people where they are, we help protect pets who may not be able to reach one of our hospitals.
Some journeys take longer than others, but every pet is worth the wait. Scarlett spent more than 500 days in our care as we searched for the right home for her. Through it all, our team and volunteers never gave up on her, because at Second Chance, we are committed to giving every pet the time and care they need.
The future of animal welfare is being shaped today. At our Southbridge veterinary hospital, students from Bay Path Vocational Technical High School recently had a rare hands on opportunity to assist after an emergency C section brought seven newborn puppies into the world.
Not every second chance ends with an adoption right away. Some take time, patience, and a community that keeps believing. Loki has been with us since December 2023 and is currently our longest resident. While his journey is still in progress, our hope for him has never faded.
Ducky, a three-year-old Bulldog, came to Second Chance after being passed from family to family. Beneath her wagging tail was serious pain caused by a ruptured eye and chronic discomfort she had likely endured for far too long. Surgery to remove her eye offered her relief and a fresh start. Despite everything, Ducky remains sweet, affectionate, and eager to love. Once she heals, she will be ready to find the forever home she has always deserved.
Misty arrived just this past weekend. This one-year-old French Bulldog is nervous but incredibly gentle. She is facing multiple medical needs, including the removal of her right eye like Ducky, a spay, airway surgery to help her breathe more easily, and treatment for a severe ear infection that may require additional care. Her journey is just beginning, but she is surrounded by a team committed to giving her comfort, healing, and hope.
This year has brought an extraordinary number of pets through our doors. To have already helped over 59,000 pets is remarkable, but it is also deeply troubling how many families and shelters are struggling. We are privileged to make such an impact, but the challenges continue to grow as more pet owners face financial hardships and more shelters operate at capacity.
This historic year has also brought significant recognition for Second Chance and its impact on pets and the community. We were once again honored with multiple Best of Central Mass awards in both the Pet Grooming and Veterinarian categories. Second Chance received the Super 60 Nonprofit Award from the Springfield Regional Chamber, earned the 2025 Platinum Seal of Transparency from Candid, was awarded a four-star rating from Charity Navigator and was also named a Top Nonprofit on greatnonprofits.com.
In addition, we are so proud of our very own Dr. Lisa Nowicki who was recognized with the Massachusetts Veterinary Medical Association Merit Award for her dedication to advancing veterinary care and improving the lives of pets in need.
Our groomers see it every year – thick undercoats, early mats, and pups who start collecting snow like little four-legged magnets. While all that fluff may look cozy, tangled or impacted fur can actually prevent a dog’s coat from insulating the way nature intended.



A Fulfilled Cat Is a Healthy Cat





